Return Policy

At Wzcfwl, we want you to love every purchase you make. If you’re not completely satisfied with your order, we offer a hassle-free 30-day returns and exchanges policy from the date of delivery. Please review the guidelines below to ensure a smooth process.

Order Processing Time

  • Orders are typically processed and dispatched within 3-15 business days after payment confirmation.

Order Cancellation

  • All shipped orders do not support cancellation.
  • For unshipped orders, you can cancel the order within 24 hours after placing the order. Please send an email to info@wzcfwl.co.uk

Our Policy

  • 30-Day Window: You may return or exchange items within 30 days of receiving your order.

  • Condition: Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.

  • Proof of Purchase: A valid order number or receipt is required for all returns/exchanges.

How to Initiate a Return/Exchange

1. Contact Us: Email our support team at info@wzcfwl.co.uk within 30 days of delivery. Include:

  • Your order number
  • The item(s) you wish to return/exchange
  • Reason for return/exchange
  • Preferred resolution (refund or exchange)

We’ll respond within 24-48 hours with a returns authorization and shipping instructions.

Note: Send the item(s) back to the provided address using a tracked shipping service. Note: Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect due to our error.

Return Address:

Recipient: Wedo-4436

Contact number: 6263333658

Street: 5521 Schaefer Ave

City: Chino

State: CA

Zip: 91710

Country: United States

Note: Please contact us before returning items, do not return directly to this address.

2. Processing: Once we receive and inspect your return, we’ll process your refund or ship your exchange within 3-5 business days.

Refunds

  • Refunds will be issued to the original payment method.

  • Allow up to 7-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

Exchanges

  • Exchanges are subject to product availability. If your desired size/color is out of stock, we’ll issue a refund.

  • For exchanges, we’ll cover the shipping cost of the replacement item to the UK.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us immediately at info@wzcfwl.co.uk. We’ll arrange a replacement or refund at no extra cost.

For further assistance, email us at info@wzcfwl.co.uk. We’re here to help!

Thank you for trusting Wzcfwl with your style journey.